Flyle Inc. has announced the completion of a Series A round, raising a total of 1.88 billion yen through a third-party allotment of shares. This brings the company's total funding since inception to approximately 2.27 billion yen. The newly secured capital will be allocated toward product development and the reinforcement of customer support systems, aiming to accelerate AI-driven digital transformation (DX) for enterprise companies.
Flyle Inc. is a startup operating under the mission of "inventing mechanisms for businesses to remain chosen by customers across generations." The company develops and provides "Flyle," an AI platform designed to transform contact centers and CX departments from mere cost centers into strategic operational hubs that drive company-wide customer experience improvements.
Alongside this funding round, Flyle has released a new suite of AI agent services tailored for contact centers. These include the "AI Operator," which autonomously handles inquiries via phone, chat, and email by integrating with internal systems to complete orders and administrative procedures, and "AI VOC Analysis," which extracts business issues from multifaceted perspectives. In an industry facing severe labor shortages, these solutions aim to automate complex operations and enable fundamental improvements to products and services driven by the Voice of the Customer (VOC).
The investors participating in this round are as follows: